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Refund Policy

Clear subscription expectations.

This refund policy gives customers a simple place to understand billing and cancellation expectations. Review it with your payment provider and legal advisor before final publication.

Subscriptions

Paid plans provide access to package features for the selected billing term. Customers can contact support for billing questions or subscription issues.

Cancellations

When cancellation controls are available, users may cancel future renewal from their account or payment provider. Access may continue until the end of the paid period.

Refund requests

Refund requests can be reviewed case by case, especially for duplicate payments, accidental upgrades, or technical access problems that support cannot resolve.